Privacy Policy – WEL Companies

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Privacy Policy

This Privacy Policy (“Policy”) shall govern and apply to anyone accessing or using the websites located at welcompanies.com or any other website controlled by WEL Companies, Inc. (collectively, “Website”), in email, text, and any other electronic messages between you and WEL Companies, and at any other websites controlled by WEL Companies, Inc. (“WEL Companies”). Throughout the Website, the terms “we”, “us”, and “our” refer to WEL Companies. This Policy summarizes what personally identifiable information WEL Companies may collect, and how WEL Companies might use this information. This Policy also describes important topics relating to your privacy.

Please read this Policy carefully to understand WEL Companies’ policies and practices regarding your information and how WEL Companies will treat it. If you do not agree with the provisions set forth in this Policy, your choice is to decline use of the Website. By using the Website, you consent to the data practices described in this statement. This Policy may change from time to time. Your continued use of the Website after WEL Companies makes changes to the Policy is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

What Information Does WEL Companies Collect?

WEL Companies has access to/collects information that you voluntarily provide via the Website, email correspondence, or via other direct contact from you. WEL Companies will only collect the personally identifiable information (such as, but not limited to, name, title, company name, address, telephone number, or e-mail address) provided by you and with your consent. WEL Companies collects cookies from users of the Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Like many site operators, we may also collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data.

Why Does WEL Companies Collect Your Personal Information?

WEL Companies offers various products and services to its customers. WEL Companies strives to provide customers the utmost quality and best possible experience. WEL Companies uses your voluntarily provided personal information to both meet those expectations and to raise yours, through internal uses such as analyzing customer preferences and improving product availability.

How Does WEL Companies Use Your Information?

WEL Companies is the sole owner of the information collected on the Website. WEL Companies will not sell or rent this information to anyone. WEL Companies will use your information to respond to you regarding the reason you contacted us. WEL Companies may use any information it collects from you to improve the Website, improve customer service, process transactions, or send periodic emails.

WEL Companies will not share your information with any third party outside of its organization, other than as necessary to fulfill your request (e.g. to ship an order or send your requested information). WEL Companies retains the right to transfer necessary information in connection with the sale of its business. Only if you affirmatively opt-in will WEL Companies contact you via email in the future to tell you about specials, new products, or services. WEL Companies may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Your Access To and Control Over Information

You may opt out of any future contacts from WEL Companies at any time. You can do the following at any time by contacting WEL Companies via the email address or phone number given on the Website:

  • See what data WEL Companies has about you, if any.
  • Change/correct any data WEL Companies has about you.
  • Have us delete any data WEL Companies has about you.
  • Express any concern you have about WEL Companies’ use of your data.

You have the right to access the personal information you provided to WEL Companies. If you require details of your personal information, WEL Companies will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information WEL Companies holds about you is inaccurate or out of date, WEL Companies will promptly correct it upon receipt of the requested changes from you. WEL Companies does not sell, rent, or lease its customer’s information to third parties, other than parties working with us. Further, WEL Companies will never disclose personal information such as race, religion, or political affiliations without your explicit consent.

WEL Companies strives to adhere to standards required by a data controller under the European Union’s General Data Protection Regulation.

How Does WEL Companies Protect Your Information?

WEL Companies implements a variety of security measures to maintain the safety of your personal information when you place an order. Wherever WEL Companies collects sensitive information (such as credit card data), that information is encrypted and transmitted to WEL Companies in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page. While WEL Companies uses encryption to protect sensitive information transmitted online, WEL Companies also protects your information offline. WEL Companies grants access to personally identifiable information only to employees who need the information to perform a specific job (for example, billing or customer service). The computers/servers in which WEL Companies stores personally identifiable information are kept in a secure environment.

The security of your personal information is important to WEL Companies, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Use of the Website

The Website is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to the Website. The Website is not directed to children under 13, and does not knowingly collect any personal information from children under 13. WEL Companies will promptly delete any personal information from a person under the age of 13 should WEL Companies discover that it has collected such information from a person under the age of 13 without verification of parental consent.

Your Consent

By using the Website, you consent to WEL Companies’ online Policy.

If you feel that WEL Companies is not abiding by this Policy, you should contact WEL Companies immediately via telephone at 1-920-339-0110 or via the “Contact Us” page on the Website.

Dave McGowan

Dave McGowan has been a member of the WEL Family since May 1989. He is a husband and father of two children. Dave is also a U.S. Army veteran and served in Vietnam in 1971-1972, and he attended driving school soon after he was released from the military in 1974.

While he found it difficult to get his foot in the door with a trucking company initially, his persistence paid off. Dave has driven approximately six million miles so far in his career. He was an owner/operator for 22 years, and also worked as a driver trainer with WEL Companies. He continues to be a friend, mentor and positive role model for other drivers in the company.

Dave has received numerous safe driving awards and has also been recognized as a finalist in the TCA Driver of the year three times.

We are proud to call Dave a member of the WEL Companies family.

Philip Keith

During his career with WEL, Phil has worked as a driver, dispatcher, terminal manager and customer service manager. He says he always was a driver first, though non-driving jobs taught him financial management that helps him as an owner-operator.

“Being a driver helped me in the office with having the driver’s perspective,” he says. “I was able to take my experience in customer service from the office out onto the road to help build relationships with customers.”

Phil was named the 2017 Owner-Operator of the Year. The award recognizes safety, efforts to enhance the industry’s image and contributions to the community. To be eligible for the contest, one of the criteria applicants had to have had is one million consecutive accident-free miles.

Phil, leased to WEL Companies, has driven more than 5 million accident-free miles.

“I’m proud to share the road with my fellow professional drivers,” he shares. “And I hope to inspire other drivers to be more like us.”